[2026-08-09T22:00:06.851456+00:00] mautic.ERROR: Doctrine\DBAL\Exception: An exception occurred while establishing a connection to figure out your platform version. You can circumvent this by setting a 'server_version' configuration value For further information have a look at: https://github.com/doctrine/DoctrineBundle/issues/673 (uncaught exception) at /sites/mautic5/vendor/doctrine/doctrine-bundle/src/ConnectionFactory.php line 189 while running console command `mautic:email:fetch` [stack trace] #0 /sites/mautic5/vendor/doctrine/doctrine-bundle/src/ConnectionFactory.php(163): Doctrine\Bundle\DoctrineBundle\ConnectionFactory->getDatabasePlatform() #1 /sites/mautic5/var/cache/prod/Container9sDRbnz/AppKernelProdContainer.php(4897): Doctrine\Bundle\DoctrineBundle\ConnectionFactory->createConnection() #2 /sites/mautic5/var/cache/prod/Container9sDRbnz/AppKernelProdContainer.php(4907): Container9sDRbnz\AppKernelProdContainer->getDoctrine_Dbal_DefaultConnectionService() #3 /sites/mautic5/var/cache/prod/Container9sDRbnz/AppKernelProdContainer.php(3912): Container9sDRbnz\AppKernelProdContainer->getDoctrine_Orm_DefaultEntityManagerService() #4 /sites/mautic5/var/cache/prod/Container9sDRbnz/getReplyService.php(20): Container9sDRbnz\AppKernelProdContainer->getEmailStatModelService() #5 /sites/mautic5/var/cache/prod/Container9sDRbnz/AppKernelProdContainer.php(2348): Container9sDRbnz\getReplyService::do() #6 /sites/mautic5/var/cache/prod/Container9sDRbnz/getProcessReplySubscriberService.php(20): Container9sDRbnz\AppKernelProdContainer->load() #7 /sites/mautic5/var/cache/prod/Container9sDRbnz/AppKernelProdContainer.php(2348): Container9sDRbnz\getProcessReplySubscriberService::do() #8 /sites/mautic5/var/cache/prod/Container9sDRbnz/AppKernelProdContainer.php(5646): Container9sDRbnz\AppKernelProdContainer->load() #9 /sites/mautic5/vendor/symfony/event-dispatcher/EventDispatcher.php(267): Container9sDRbnz\AppKernelProdContainer->Container9sDRbnz\{closure}() #10 /sites/mautic5/vendor/symfony/event-dispatcher/EventDispatcher.php(230): Symfony\Component\EventDispatcher\EventDispatcher::Symfony\Component\EventDispatcher\{closure}() #11 /sites/mautic5/vendor/symfony/event-dispatcher/EventDispatcher.php(59): Symfony\Component\EventDispatcher\EventDispatcher->callListeners() #12 /sites/mautic5/docroot/app/bundles/EmailBundle/MonitoredEmail/Fetcher.php(46): Symfony\Component\EventDispatcher\EventDispatcher->dispatch() #13 /sites/mautic5/docroot/app/bundles/EmailBundle/Command/ProcessFetchEmailCommand.php(51): Mautic\EmailBundle\MonitoredEmail\Fetcher->fetch() #14 /sites/mautic5/vendor/symfony/console/Command/Command.php(298): Mautic\EmailBundle\Command\ProcessFetchEmailCommand->execute() #15 /sites/mautic5/vendor/symfony/console/Application.php(1058): Symfony\Component\Console\Command\Command->run() #16 /sites/mautic5/vendor/symfony/framework-bundle/Console/Application.php(96): Symfony\Component\Console\Application->doRunCommand() #17 /sites/mautic5/vendor/symfony/console/Application.php(301): Symfony\Bundle\FrameworkBundle\Console\Application->doRunCommand() #18 /sites/mautic5/vendor/symfony/framework-bundle/Console/Application.php(82): Symfony\Component\Console\Application->doRun() #19 /sites/mautic5/vendor/symfony/console/Application.php(171): Symfony\Bundle\FrameworkBundle\Console\Application->doRun() #20 /sites/mautic5/bin/console(16): Symfony\Component\Console\Application->run() #21 {main} [] {"hostname":"ip-172-31-34-245","pid":600274} [2026-08-09T22:00:06.862549+00:00] mautic.WARNING: Command `mautic:email:fetch` exited with status code 1 [] {"hostname":"ip-172-31-34-245","pid":600274} [2026-08-09T22:00:06.872839+00:00] mautic.ERROR: Doctrine\DBAL\Exception: An exception occurred while establishing a connection to figure out your platform version. You can circumvent this by setting a 'server_version' configuration value For further information have a look at: https://github.com/doctrine/DoctrineBundle/issues/673 (uncaught exception) at /sites/mautic5/vendor/doctrine/doctrine-bundle/src/ConnectionFactory.php line 189 while running console command `UNKNOWN` [stack trace] #0 /sites/mautic5/vendor/doctrine/doctrine-bundle/src/ConnectionFactory.php(163): Doctrine\Bundle\DoctrineBundle\ConnectionFactory->getDatabasePlatform() #1 /sites/mautic5/var/cache/prod/Container9sDRbnz/AppKernelProdContainer.php(4897): Doctrine\Bundle\DoctrineBundle\ConnectionFactory->createConnection() #2 /sites/mautic5/var/cache/prod/Container9sDRbnz/AppKernelProdContainer.php(4907): Container9sDRbnz\AppKernelProdContainer->getDoctrine_Dbal_DefaultConnectionService() #3 /sites/mautic5/var/cache/prod/Container9sDRbnz/AppKernelProdContainer.php(7710): Container9sDRbnz\AppKernelProdContainer->getDoctrine_Orm_DefaultEntityManagerService() #4 /sites/mautic5/var/cache/prod/Container9sDRbnz/AppKernelProdContainer.php(3821): Container9sDRbnz\AppKernelProdContainer->getMautic_Helper_IpLookupService() #5 /sites/mautic5/var/cache/prod/Container9sDRbnz/AppKernelProdContainer.php(7204): Container9sDRbnz\AppKernelProdContainer->getEmailModelService() #6 /sites/mautic5/var/cache/prod/Container9sDRbnz/AppKernelProdContainer.php(9675): Container9sDRbnz\AppKernelProdContainer->getMautic_Email_Fixture_EmailService() #7 /sites/mautic5/var/cache/prod/Container9sDRbnz/getDoctrine_FixturesLoadCommandService.php(20): Container9sDRbnz\AppKernelProdContainer->getDoctrine_Fixtures_LoaderService() #8 /sites/mautic5/var/cache/prod/Container9sDRbnz/AppKernelProdContainer.php(2348): Container9sDRbnz\getDoctrine_FixturesLoadCommandService::do() #9 /sites/mautic5/vendor/symfony/dependency-injection/Container.php(428): Container9sDRbnz\AppKernelProdContainer->load() #10 /sites/mautic5/vendor/symfony/dependency-injection/Argument/ServiceLocator.php(42): Symfony\Component\DependencyInjection\Container->getService() #11 /sites/mautic5/vendor/symfony/console/CommandLoader/ContainerCommandLoader.php(45): Symfony\Component\DependencyInjection\Argument\ServiceLocator->get() #12 /sites/mautic5/vendor/symfony/console/Application.php(596): Symfony\Component\Console\CommandLoader\ContainerCommandLoader->get() #13 /sites/mautic5/vendor/symfony/console/Application.php(792): Symfony\Component\Console\Application->has() #14 /sites/mautic5/vendor/symfony/framework-bundle/Console/Application.php(142): Symfony\Component\Console\Application->all() #15 /sites/mautic5/vendor/symfony/console/Application.php(609): Symfony\Bundle\FrameworkBundle\Console\Application->all() #16 /sites/mautic5/vendor/symfony/console/Application.php(633): Symfony\Component\Console\Application->getNamespaces() #17 /sites/mautic5/vendor/symfony/console/Application.php(701): Symfony\Component\Console\Application->findNamespace() #18 /sites/mautic5/vendor/symfony/framework-bundle/Console/Application.php(116): Symfony\Component\Console\Application->find() #19 /sites/mautic5/vendor/symfony/console/Application.php(259): Symfony\Bundle\FrameworkBundle\Console\Application->find() #20 /sites/mautic5/vendor/symfony/framework-bundle/Console/Application.php(82): Symfony\Component\Console\Application->doRun() #21 /sites/mautic5/vendor/symfony/console/Application.php(171): Symfony\Bundle\FrameworkBundle\Console\Application->doRun() #22 /sites/mautic5/bin/console(16): Symfony\Component\Console\Application->run() #23 {main} [] {"hostname":"ip-172-31-34-245","pid":600273} [2026-08-09T22:00:06.873986+00:00] mautic.ERROR: Doctrine\DBAL\Exception: An exception occurred while establishing a connection to figure out your platform version. You can circumvent this by setting a 'server_version' configuration value For further information have a look at: https://github.com/doctrine/DoctrineBundle/issues/673 (uncaught exception) at /sites/mautic5/vendor/doctrine/doctrine-bundle/src/ConnectionFactory.php line 189 while running console command `UNKNOWN` [stack trace] #0 /sites/mautic5/vendor/doctrine/doctrine-bundle/src/ConnectionFactory.php(163): Doctrine\Bundle\DoctrineBundle\ConnectionFactory->getDatabasePlatform() #1 /sites/mautic5/var/cache/prod/Container9sDRbnz/AppKernelProdContainer.php(4897): Doctrine\Bundle\DoctrineBundle\ConnectionFactory->createConnection() #2 /sites/mautic5/var/cache/prod/Container9sDRbnz/AppKernelProdContainer.php(4907): Container9sDRbnz\AppKernelProdContainer->getDoctrine_Dbal_DefaultConnectionService() #3 /sites/mautic5/var/cache/prod/Container9sDRbnz/AppKernelProdContainer.php(7710): Container9sDRbnz\AppKernelProdContainer->getDoctrine_Orm_DefaultEntityManagerService() #4 /sites/mautic5/var/cache/prod/Container9sDRbnz/AppKernelProdContainer.php(3821): Container9sDRbnz\AppKernelProdContainer->getMautic_Helper_IpLookupService() #5 /sites/mautic5/var/cache/prod/Container9sDRbnz/AppKernelProdContainer.php(7204): Container9sDRbnz\AppKernelProdContainer->getEmailModelService() #6 /sites/mautic5/var/cache/prod/Container9sDRbnz/AppKernelProdContainer.php(9675): Container9sDRbnz\AppKernelProdContainer->getMautic_Email_Fixture_EmailService() #7 /sites/mautic5/var/cache/prod/Container9sDRbnz/getDoctrine_FixturesLoadCommandService.php(20): Container9sDRbnz\AppKernelProdContainer->getDoctrine_Fixtures_LoaderService() #8 /sites/mautic5/var/cache/prod/Container9sDRbnz/AppKernelProdContainer.php(2348): Container9sDRbnz\getDoctrine_FixturesLoadCommandService::do() #9 /sites/mautic5/vendor/symfony/dependency-injection/Container.php(428): Container9sDRbnz\AppKernelProdContainer->load() #10 /sites/mautic5/vendor/symfony/dependency-injection/Argument/ServiceLocator.php(42): Symfony\Component\DependencyInjection\Container->getService() #11 /sites/mautic5/vendor/symfony/console/CommandLoader/ContainerCommandLoader.php(45): Symfony\Component\DependencyInjection\Argument\ServiceLocator->get() #12 /sites/mautic5/vendor/symfony/console/Application.php(596): Symfony\Component\Console\CommandLoader\ContainerCommandLoader->get() #13 /sites/mautic5/vendor/symfony/console/Application.php(792): Symfony\Component\Console\Application->has() #14 /sites/mautic5/vendor/symfony/framework-bundle/Console/Application.php(142): Symfony\Component\Console\Application->all() #15 /sites/mautic5/vendor/symfony/console/Application.php(609): Symfony\Bundle\FrameworkBundle\Console\Application->all() #16 /sites/mautic5/vendor/symfony/console/Application.php(633): Symfony\Component\Console\Application->getNamespaces() #17 /sites/mautic5/vendor/symfony/console/Application.php(701): Symfony\Component\Console\Application->findNamespace() #18 /sites/mautic5/vendor/symfony/framework-bundle/Console/Application.php(116): Symfony\Component\Console\Application->find() #19 /sites/mautic5/vendor/symfony/console/Application.php(259): Symfony\Bundle\FrameworkBundle\Console\Application->find() #20 /sites/mautic5/vendor/symfony/framework-bundle/Console/Application.php(82): Symfony\Component\Console\Application->doRun() #21 /sites/mautic5/vendor/symfony/console/Application.php(171): Symfony\Bundle\FrameworkBundle\Console\Application->doRun() #22 /sites/mautic5/bin/console(16): Symfony\Component\Console\Application->run() #23 {main} [] {"hostname":"ip-172-31-34-245","pid":600275}