[2026-09-13T22:05:04.411083+00:00] mautic.ERROR: Segment QB: Query Exception: An exception occurred while executing a query: SQLSTATE[HY000]: General error: 2006 MySQL server has gone away {"query":"SELECT count(leadIdPrimary) count, max(leadIdPrimary) maxId, min(leadIdPrimary) minId FROM (SELECT DISTINCT l.id as leadIdPrimary FROM mtc_leads l WHERE (EXISTS(SELECT null FROM mtc_leads pard LEFT JOIN mtc_lead_lists_leads parg ON pard.id = parg.lead_id and parg.leadlist_id = 17 and (parg.manually_removed = 1) WHERE (l.id = pard.id) AND (((pard.last_cart_date LIKE :pare) AND (pard.last_order_date < :parf) AND (parg.lead_id IS NULL)) OR (EXISTS(SELECT null FROM mtc_lead_lists_leads parh WHERE (pard.id = parh.lead_id) AND ((parh.leadlist_id = 17) AND ((parh.manually_added = 1) OR (parh.manually_removed = '')))))))) AND (l.id NOT IN (SELECT pari.lead_id FROM mtc_lead_lists_leads pari WHERE pari.leadlist_id = :parisegmentId))) sss","parameters":{"pare":"2026-09-12%","parf":"2026-09-12","parisegmentId":18}} {"hostname":"ip-172-31-34-245","pid":2630048}
[2026-09-13T22:05:04.443739+00:00] mautic.ERROR: Doctrine\DBAL\Exception\ConnectionLost: An exception occurred while executing a query: SQLSTATE[HY000]: General error: 2006 MySQL server has gone away (uncaught exception) at /sites/mautic5/vendor/doctrine/dbal/src/Driver/API/MySQL/ExceptionConverter.php line 104 while running console command `mautic:segments:update` [stack trace] #0 /sites/mautic5/vendor/doctrine/dbal/src/Connection.php(1938): Doctrine\DBAL\Driver\API\MySQL\ExceptionConverter->convert() #1 /sites/mautic5/vendor/doctrine/dbal/src/Connection.php(1880): Doctrine\DBAL\Connection->handleDriverException() #2 /sites/mautic5/vendor/doctrine/dbal/src/Connection.php(1105): Doctrine\DBAL\Connection->convertExceptionDuringQuery() #3 /sites/mautic5/vendor/doctrine/dbal/src/Query/QueryBuilder.php(337): Doctrine\DBAL\Connection->executeQuery() #4 /sites/mautic5/docroot/app/bundles/LeadBundle/Segment/ContactSegmentService.php(296): Doctrine\DBAL\Query\QueryBuilder->executeQuery() #5 /sites/mautic5/docroot/app/bundles/LeadBundle/Segment/ContactSegmentService.php(54): Mautic\LeadBundle\Segment\ContactSegmentService->timedFetch() #6 /sites/mautic5/docroot/app/bundles/LeadBundle/Model/ListModel.php(331): Mautic\LeadBundle\Segment\ContactSegmentService->getNewLeadListLeadsCount() #7 /sites/mautic5/docroot/app/bundles/LeadBundle/Command/UpdateLeadListsCommand.php(145): Mautic\LeadBundle\Model\ListModel->rebuildListLeads() #8 /sites/mautic5/docroot/app/bundles/LeadBundle/Command/UpdateLeadListsCommand.php(120): Mautic\LeadBundle\Command\UpdateLeadListsCommand->rebuildSegment() #9 /sites/mautic5/vendor/symfony/console/Command/Command.php(298): Mautic\LeadBundle\Command\UpdateLeadListsCommand->execute() #10 /sites/mautic5/vendor/symfony/console/Application.php(1058): Symfony\Component\Console\Command\Command->run() #11 /sites/mautic5/vendor/symfony/framework-bundle/Console/Application.php(96): Symfony\Component\Console\Application->doRunCommand() #12 /sites/mautic5/vendor/symfony/console/Application.php(301): Symfony\Bundle\FrameworkBundle\Console\Application->doRunCommand() #13 /sites/mautic5/vendor/symfony/framework-bundle/Console/Application.php(82): Symfony\Component\Console\Application->doRun() #14 /sites/mautic5/vendor/symfony/console/Application.php(171): Symfony\Bundle\FrameworkBundle\Console\Application->doRun() #15 /sites/mautic5/bin/console(16): Symfony\Component\Console\Application->run() #16 {main} [] {"hostname":"ip-172-31-34-245","pid":2630048}
[2026-09-13T22:05:04.455246+00:00] mautic.WARNING: Command `mautic:segments:update` exited with status code 255 [] {"hostname":"ip-172-31-34-245","pid":2630048}